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ITIL® Foundations v4


ITIL Certificate training kool derby

 ITIL® Foundations v4 TRAINING

(3 Days)

(Earn 24 PDUs)

Course NameDatesLocationRegular PriceEarly BirdRegister
ITIL® Foundations v4_ _Online$495$450 (includes exam)

This ITIL® Foundations v4 Certification training course introduces learners to proven practices that align IT and the Business. This course positions the student to successfully complete the ITIL® Foundations v4 exam, which is the first step toward earning the ITIL® Expert designation. The ITIL® service life cycle includes the following volumes: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. These topics represent a framework that aligns IT with the customer. The ITIL Foundations v4 exam fee is included as part of the course payment, and the exam is taken after the lessons are completed.

Course includes:

  1. Online classroom access
  2. 20+ ITIL super tests
  3. Post tests
  4. Matchings
  5. ITIL resources

 

The Kool Derby Academy Difference

Kool Derby is a leading provider of online, onsite, and hybrid training programs in the area of IT Service Management, Project Management and Agile Scrum. Our student pass rate for the ITIL exams is exemplary. Lead trainer, Dr. Flores, combines his academic background, corporate experience, and instructional best practices to create classes that are best suited for all format. We launched the ITIL Foundation 4 course in April 2019 and 93% of the students have passed on the first try!

Why is ITIL right for you?

ITIL 4 helps manage service management challenges and enhance efficiency related to current technology standards. The average salary for ITIL-certified individuals approaches USD100,000.

It is important for organizations to remain relevant with the digital transformation that is taking place. Organizational leaders must seek ITIL 4 certified professionals to implement best practices and align the needs of the business and IT.

Why take this course online?

  • Provides flexibility – learn at your pace.
  • Recorded lectures that are interactive and insightful.
  • Simulator questions designed to help you pass the exam on the first try.
  • Learning exercises and case study that bridge the knowledge between theory and applied knowledge.
  • We help you schedule the exam.

ITIL course overview

After this course, the learner will reap the following benefits:   

o Recognize the main components of the ITIL service value system.

o Realize the importance of the four dimensions of service management, which include Organizations and People, Information and Technology, Partners and Suppliers, and Value Stream and Processes
o Examine the importance of the ITIL guiding principles and how they can help organizations improve their service management process and commit to continual improvement.
o Reinforce the key concepts of IT service management.
o Learn the different activities of the service value chain and understand how they are connected.
o Evaluate the 15 critical ITIL Practices in this course.

This ITIL Foundations 4 certification training course introduces learners to proven practices that align IT and the Business functions. This course positions the student to successfully complete the ITIL Foundations 4 exam, which is the first step toward earning the ITIL Expert designation. The ITIL Foundations 4 exam fee is included as part of the course payment, and the exam is taken after the lessons are completed.

What does the online program include?

  • Readings
  • Videos
  • Interactive H5P technology
  • Exam voucher
  • Access to our interactive learning management system
  • Access to real-exam-like questions.
  • Comprehensive ITIL practitioner templates

About PeopleCert

PeopleCert is a recognized global organization in the assessment and certification of professional skills, who partner with different organizations and government agencies to deliver standardized exams.

WHAT OUR CUSTOMERS SAY ABOUT US …

Tod Bruning Kool Derby

Dr. Flores has been working with the Alamo Colleges since 2009. During that time he has been the principle architect of an entire suite of project management classes, creating several customized courses on project management for Rackspace Hosting, one of the Alamo Colleges most important private sector training partners. This content includes traditional classroom lectures, supported with a sophisticated online practice test system and weekly newsletters to enhance classroom instruction. To date Dr. Flores has taught nearly 30 runs of Introduction to Project Management, Intermediate Project Management, PMI Certification Test Prep, and ITIL® Foundations v3.
Dr. Flores’ student reviews are consistently high, and his students experience exceptional pass rates on certification testing. In the case of Introduction to Project Management and ITIL® Foundations v3, Rackspace found the training so valuable, they have adopted these courses company-wide and this training is now part of performance and incentivization objectives for senor supervisors.
We are proud to have Dr. Flores as part of our team and look forward to many more years of close collaboration.

Tod Bruning, M.S. Rackspace Grant Project Liaison, Alamo Colleges

5.0
2015-03-04T04:42:49-06:00

Tod Bruning, M.S. Rackspace Grant Project Liaison, Alamo Colleges

Tod Bruning Kool Derby
Dr. Flores has been working with the Alamo Colleges since 2009. During that time he has been the principle architect of an entire suite of project management classes, creating several customized courses on project management for Rackspace Hosting, one of the Alamo Colleges most important private sector training partners. This content includes traditional classroom lectures, supported with a sophisticated online practice test system and weekly newsletters to enhance classroom instruction. To date Dr. Flores has taught nearly 30 runs of Introduction to Project Management, Intermediate Project Management, PMI Certification Test Prep, and ITIL® Foundations v3. Dr. Flores’ student reviews are consistently high, and his students experience exceptional pass rates on certification testing. In the case of Introduction to Project Management and ITIL® Foundations v3, Rackspace found the training so valuable, they have adopted these courses company-wide and this training is now part of performance and incentivization objectives for senor supervisors. We are proud to have Dr. Flores as part of our team and look forward to many more years of close collaboration.
Deborah Carter - Rax Kool Derby

As a Project Lead with Rackspace University, Learning & Development team at Rackspace Hosting, I have had the pleasure of working with Dr. Jimmie Flores for the last two years. Dr. Flores has been a tremendous instructor and a huge asset to Rackspace University. I highly recommend Dr. Flores’ Project Management workforce training.
Dr. Flores is dedicated to the development of his students and thus far Rackspace University has received exemplary feedback from participants. In class, Dr. Flores has proven to be extremely close to the PMP material is able to continuously updates his delivery to meet Rackspace’s culture and business needs.
The success of Rackspace University’s Project Management and ITIL® programs are due to Dr. Flores’s intense knowledge of both subject areas and instruction abilities!

Deborah Carter Project Lead, Rackspace University

5.0
2015-03-04T04:57:38-06:00

Deborah Carter Project Lead, Rackspace University

Deborah Carter - Rax Kool Derby
As a Project Lead with Rackspace University, Learning & Development team at Rackspace Hosting, I have had the pleasure of working with Dr. Jimmie Flores for the last two years. Dr. Flores has been a tremendous instructor and a huge asset to Rackspace University. I highly recommend Dr. Flores’ Project Management workforce training. Dr. Flores is dedicated to the development of his students and thus far Rackspace University has received exemplary feedback from participants. In class, Dr. Flores has proven to be extremely close to the PMP material is able to continuously updates his delivery to meet Rackspace’s culture and business needs. The success of Rackspace University’s Project Management and ITIL® programs are due to Dr. Flores’s intense knowledge of both subject areas and instruction abilities!
5
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Dr. Jimmie Flores

Dr. Jimmie Flores

PMP®, PMI-RMP®, PMI-SP®, PMI-ACP®, PMI-PBA®, CAPM®, CSM®, CSPO®, CSP®, SSBB, SPHR®, GPHR®, ITIL® Expert, Security+, PRINCE2®, COBIT® 5

He has taught professional students for more than 20 years. Clients include:

  • RackSpace
  • General Dynamics
  • City of San Antonio
  • The United States Air Force (USAF)
  • Verizon Wireless

REGISTER HERE

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